Information Scotland The Journal of the Chartered Institute of Library and Information Professionals in Scotland ISSN 1743-5471 | Journal contents | About the online edition of the journal February 2008 Volume 6(1)

Issue contents

• Prepare to raise your voice
  Libraries provide solutions at many levels, says new CILIPS President Alan Hasson.
  
  
• Young dogs, old tricks?
  On evidence from an important new report, Tony Ross and Richard Fallis conclude that libraries must learn lessons from successful Internet brands, and establish stronger, more intuitive online identities.
  


• New model learning?
  Jill Evans and Elizabeth McHugh question the current business models of e-books. Are they flexible enough to ensure they are as easy as possible for the end user to access?
  
  
• Benefits of being social
  Andrew Youngson describes how the National Library of Scotland has grabbed the potential of social web applications to attract users, with a number of Web 2.0 pilots.
  
  
• A national showcase
  Gordon Dunsire updates us on the development of IRI-Scotland, the national digital library that aims to be a showcase of Scotland’s research activity.
  
  
• Managing access
  Further Education institutions are soon going to have to make important decisions with regards to the authentication systems they are using. Tony Donnelly and Paul Gorman explain why.
  
  
• Web Focus: Virtual libraries and digitisation

The Perth College Library Team provides another roundup of useful websites.


• Enhancing the user experience
  Eileen Connolly explains how a new micro-site has been established at Glasgow Metropolitan College to accommodate use of the latest technologies and promote all of the college’s library resources.



• 100 years and still going strong
  Kicking off celebrations for the Scottish Library Association/CILIPS Centenary, Brian Osborne explores the history of the organisations, in the first of six articles.



• Are they being served?

Can libraries learn from other service professions such as the retail industry? Neil Paterson decided to find out in an investigation of customer service policies, processes and practices.


• Poetic places

Colin Will on encouraging the spread of poetry, and gathering inspiration to create it.

Information Scotland Vol. 6(1) February 2008

Information Scotland is delivered online by the SAPIENS electronic publishing service based at the Centre for Digital Library Research. SLAINTE (Scottish libraries across the Internet) offers further information about librarianship and information management in Scotland.