Public Library Quality Improvement Matrix > Introduction

Public Library Quality Information Matrix

This section of Slainte is designed to support the implementation of the Public Library Quality Improvement Matrix (PLQIM).

PLQIM is a quality assurance tool developed by the Scottish Library and Information Council (SLIC) for Scottish public libraries. It is designed to recognise the requirements of the public library service and its role in supporting other areas of policy. PLQIM will also form part of the How Good is our Culture and Sport, currently in development, for local authorities to monitor and assess the performance of cultural services.

PLQIM succeeds the public library standards developed with COSLA which were focused upon inputs rather than the impact of the service. PLQIM is focused upon the effect that library services have upon the individuals and communities they serve.

PLQIM is also compatible with the European Framework for Quality Management, used widely within local authorities.

Useful information

PLQIM Awards

Information on successful applications for PLQIM funding.

• 2008-2009
• 2007-2008
• 2006-2007

PLQIM Reports

• 2009
• 2008

PLQIM Executive Reports

A study was commissioned by SLIC to assess the impact of the PLQIM funded projects from 2006.

• Economic and Impact Study
• Executive Summary

Tools

• Sources of evidence
• Links to other quality evaluation frameworks
• Mapping tool of quality indicators to specific service strands
• Illustrations at level 2 (weak) and level 4 (good)
• Questionnaire for use with the public
• Best practice, including templates from pilot authorities
• Presentation for use with staff
• Guidance for staff training