Public Library Quality Improvement Matrix > Toolkit

A toolkit to support the introduction of the Public Library Quality Improvement Matrix has been developed by SLIC and contains:

• Sources of evidence
• Links to other quality evaluation frameworks
• Mapping tool of quality indicators to specific service strands
• Illustrations at level 2 (weak) and level 4 (good)
• Questionnaire for use with the public
• Best practice, including templates from pilot authorities
• Presentation for use with staff
• Guidance for staff training